Terms and Conditions of Enrolment:
29.1.1 The Student hereby acknowledges and agrees that the Course Fees are for a Course Position for that Student to undertake the Course. The Course Fees being payment for that Course Position, are payable whether the Student attends or completes the Course or not. Upon receipt of this Enrolment Form by V2 Helicopters Pty Ltd, the student agrees to be contractually bound to pay in full, the full Course Fees in accordance with this agreement.
29.1.2 A minimum non-refundable Course Deposit of $5000AUD is required to enrol and secure a position in the Course selected and must be paid no later than 4 weeks prior to course commencement. The Course Deposit will not be refunded in any circumstance except if the Course is cancelled by V2 Helicopters Pty Ltd.
29.1.3 The balance of the Course Fees is due no later than 5 business days prior to the course start date. Payment can be made by Cash, EFTPOS, Credit Card or Electronic Funds Transfer (EFT).
29.1.4 If the outstanding Course Fees are not rendered, the debt may be referred to V2 Helicopters Pty Ltd’s debt collection agency; and the Student will be liable for all costs (legal or otherwise) relating to the recovery of all monies payable including all charges and fees. Such demand may be delivered by post to the last known address of the student.
29.1.5 All course pricing, fees and training courses are subject to change without notice.
29.2.1 Following receipt of payment for the Course Deposit V2 Helicopters Pty Ltd will email you a Confirmation of Enrolment and Invoice/Receipt. If you do not receive this email within 10 business days of payment, please contact V2 Helicopters Pty Ltd by phone or email.
29.2.2 It is the student’s responsibility to note the date, time and venue of their course as V2 Helicopters will only contact a student should there be a change to the initial information provided.
29.2.3 It is the participants’ responsibility to be available for all scheduled classes and make-up classes are not available for missed classes.
29.2.4 Courses do not run on public holidays unless otherwise stated.
29.3 CANCELLATION OR RESCHEDULING BY V2 HELICOPTERS PTY LTD:
29.3.1 V2 Helicopters Pty Ltd reserves the right to cancel or reschedule the Course due to insufficient number of enrolments or for other unforeseen circumstances. V2 Helicopters Pty Ltd will notify participants as soon as practical.
29.3.2 A full refund of Course Fees and Course Deposit paid will be made if the Course is cancelled by V2 Helicopters Pty Ltd for any reason.
29.3.3 In the event of cancellation or rescheduling of the Course by V2 Helicopters Pty Ltd, V2 Helicopters Pty Ltd will not be held liable for travel, accommodation or other expenses incurred.
29.3.4 In the event of cancellation or rescheduling of the Course by V2 Helicopters Pty Ltd, the Student will be notified and will be offered their choice of transferring to a future course date, transferring course fees paid to a different course or a refund of the Course Fees in full.
29.3.5 If the Course is cancelled or rescheduled by V2 Helicopters Pty Ltd and the Student selects to transfer their Course Deposit to a different course or a later start date of the same Course, this will constitute a confirmed booking into the selected Course and the policies contained in this agreement will apply to the new course.
29.4 CANCELLATION OR TRANSFER REQUESTS BY STUDENT
29.4.1 The Course Deposit will not be refunded in any circumstance except where the Course is cancelled by V2 Helicopters Pty Ltd as stated above.
29.4.2 Should an individual wish to withdraw from the Full Time CPL Helicopter course, the following charges will be incurred:-
- Withdraw more than 30 business days prior to course commencement – No Fee
- Withdraw 0 to 20 business days prior to course commencement – Deposit Only
- Withdraw 0 to 20 business days after course commencement – Deposit plus 10% of total course cost plus $525AUD per hour flown
- Withdraw 21 to 40 business days after course commencement – Deposit plus 15% of total course cost plus $525AUD per hour flown
- Withdraw 41 and above business days after course commencement – 100% of total course cost
29.4.3 V2 Helicopters Pty Ltd cannot accept responsibility for changes in personal circumstances or work commitments.
29.4.4 Cancellations received in writing (email acceptable) no later than 31 business days prior to the course start date will receive a refund of any Course Fees paid.
29.4.5 One Course transfer will be granted without charge to those who apply to V2 Helicopters Pty Ltd at least 10 business days prior to the scheduled Course commencement date. All subsequent Course transfers with at least 10 business days notice will attract an administration charge of $50 (incl. GST). Course transfers approved 10 business days or more prior to the scheduled commencement date of the Course will constitute a confirmed booking into the new Course and the policies contained in this agreement will apply to the new course.
29.4.6 No course transfer applications will be accepted less than 10 business days prior to the scheduled course commencement date.
29.4.7 V2 Helicopters Pty Ltd Directors, at their sole discretion, may offer to a Student who is unable to attend the Course, the ability to participate in a future intake of the course or a different course, if available, however the Course Fees are payment for the original Course Position as per the enrolment form completed and no refund will be given if the Student is unable to participate in, or if V2 Helicopters Pty Ltd is unable to offer a future intake of the Course.
29.5.1 To comply with the privacy act in all respects, the person reading this document acknowledges that all information contained in this document and all other documents given to V2 Helicopters Pty Ltd pertaining to the same signatory of this document or their agent, may be given to a third party for the exclusive purpose of debt collection. This information may also be shared with a Credit Reporting Agency for the purpose of creating or maintaining an information file on the student.
29.5.2 The primary purpose in collecting your information is to fulfil our business commitments to you in providing education and training. We may use the information you provide to help improve the services we deliver to you, measure interest in our services, inform you of other products and services or to comply with requirements under the law. We shall not otherwise disclose your personal information to any other party without your consent and we do not sell personal information to third parties.
29.6 CONFIDENTIALITY & INTELLECTUAL PROPERTY RIGHTS
29.6.1 The Student agrees to keep confidential all course materials supplied by V2 Helicopters Pty Ltd. Copyright and all other intellectual property rights in all course materials belong to V2 Helicopters Pty Ltd.
29.6.2The Student gives full permission for V2 Helicopters Pty Ltd to use photographs, video recordings and/or examples of the Student and/or their work for any use associated with V2 Helicopters Pty Ltd, including for promotional purposes (e.g. advertising, website, marketing materials etc).
29.6.3 If the Student does not want V2 Helicopters Pty Ltd to display or publish their name, any photo’s/video recordings of the Student, or their work then the Student should notify V2 Helicopters Pty Ltd in writing. This written notification shall apply from the date that it is received by V2 Helicopters Pty Ltd and any works, images or recordings taken prior to this date may still be used by V2 Helicopters Pty Ltd and any previously published information/images may still be displayed or used by V2 Helicopters Pty Ltd.
29.7 ADDITIONAL COSTS
29.7.1 Any printing or photocopying that the student wishes to do at V2 Helicopters Pty Ltd must be paid for at a rate of $0.20 per A4 Side.
29.8 ACCEPTABLE USE AND CODE OF CONDUCT
29.8.1 The Student agrees to conduct themselves in a professional and responsible manner at all times whilst on V2 Helicopters Pty Ltd premises.
29.8.2 The consumption of drugs and alcohol is prohibited on V2 Helicopters Pty Ltd premises.
29.8.3 V2 Helicopters Pty Ltd Director reserves the right to terminate the student’s enrolment at any time for non-payment of Course Fees, failure to comply with V2 Helicopters Pty Ltd rules and regulations, or conduct deemed unsatisfactory.
29.8.4 The Student agrees to exercise reasonable care when using and handling V2 Helicopters Pty Ltd equipment and accessories. In the event V2 Helicopters Pty Ltd property or equipment is damaged or stolen as a result of the Student’s failure to exercise proper and reasonable care, the Student agrees to pay all costs associated with the repair or replacement of that property within twenty-eight (28) days of the damage occurring.
29.8.5 The internet WIFI is provided for the sole purpose of research and completion of activities or assignments in relation to the Course. Personal use such as downloading of music and/or movies, social networking (i.e. Facebook) and email are not permitted unless permission is granted by the tutor for a specific purpose relating to the completion of the Course.
29.8.6 The Student is responsible for their own books, equipment and personal items and hereby releases V2 Helicopters Pty Ltd from all liability and claims for loss or damage to such items, howsoever caused.
The Student agrees that in case of an accident or illness where they require medical treatment, staff will call an ambulance and the Student will be responsible for any ambulance fees and medical costs involved.